We offer a 30-day return policy if you are dissatisfied for any reason. To initiate a return and receive a full refund, please ensure the following steps are followed:

• Reach out to Customer Service to initiate the return process

• Repackaging: Place your WAVE Cold Plunge back in its original packaging and box.

• Ship the unit to the address provided by Customer Service

Please note that the customer is responsible for covering the shipping costs for the return.

For any further assistance or inquiries regarding the return process, don't hesitate to reach out to our support team. We are here to help!